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Reporting Unsafe Conditions

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The Real Talk

See something unsafe? Say something fast. We’ve investigated too many accidents that could’ve been prevented if someone had spoken up about a hazard they noticed weeks earlier. This short guide shows you how to report safety issues the right way, before someone gets hurt or your community faces fines and liability.

Do This Now

  • If there’s immediate danger (fire/smoke, gas smell, active flooding, someone injured): call 911 first, then the property emergency line.
  • If it’s a hazard (handrail, broken light, trip hazard): report it through the official channel right away.
  • Include: exact location, what’s unsafe, and 1–3 photos.
  • If it’s urgent: add “URGENT” + what could happen (“trip hazard near stairs”).

What You’ll Learn

  • How to identify reportable safety hazards
  • Proper channels for different types of issues
  • Documentation that protects everyone
  • Follow-up procedures that ensure action
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Reporting Unsafe Conditions

If you see something unsafe, report it fast.

Most accidents don’t happen out of nowhere. They happen after a hazard sits unnoticed or unreported for weeks. A loose handrail. A broken stair light. A slick spot that keeps coming back.

Safety isn’t someone else’s job. It’s everyone’s responsibility.

Property teams can’t fix what they don’t know about, and residents are the first line of defense.

Speaking up isn’t being a complainer. It’s being responsible.
It’s better to report something that turns out to be fine than to stay quiet about something that turns tragic.

TenantREADY by FusionTriage helps residents know what to report, where to report it, and what details to include so issues get handled faster.

TenantREADY. Tenants Ready. Every time.
Reach out today!

Why This Matters

Safety isn’t someone else’s job–it’s everyone’s responsibility. The broken light in the parking garage? It’s creating a blind spot every night. Property teams can’t fix what they don’t know about, and residents are the first line of defense in spotting problems.

Common hazards to report

  • Broken lights in parking areas/stairs
  • Loose railings/steps
  • Exposed wiring/outlets
  • Leaks causing slick floors or ceiling sag
  • Broken locks/doors/gates
Want to see what “next-level” TenantREADY support looks like?

Call Rebecca (629-240-9320) and say “Clarity Commons demo.” We’ll walk through how a resident gets routed to the right next step in under a minute.

The Bottom Line

Speaking up about safety issues isn’t being a complainer–it’s being a responsible community member. Better to report something that turns out to be fine than to stay quiet about something that turns out tragic.

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